Job Career at TUNE HOTELS REGIONAL SERVICES SDN BHD
Tune Hotels.com, Co-Founded By Airasia's Tony Fernandes, is an Exciting Malaysian Start- up focused on the development of Limited Service Hotels offering A "5- Star Sleeping Experience at 1- Star Price" Throughout The ASEAN Region. We Are Looking For Dynamic Team Players for the following positions to implement Tune Hotels.Com'S Aggressive Expansion Plans.
I. Senior Finance Staff
Responsibilities:
JOB PURPOSE:
* Assisting Finance and Administration Manager by implementing finance, accounting & tax functions, in accordance with the standard operating procedures.
ACCOUNTABILITIES:
The job holders primary areas of responsibilities included (but are not limited to) the following activities:
* To assist Finance & Administration Manager in controlling finance, accounting and tax reports of Indonesia.
* To prepare the financial reports on time.
* To prepare and calculate monthly/annual tax reports and submission (PPN, PPh 21/23/25 etc), including the reconciliation (if any).
* To submit Tax reports within the stipulated time period.
* Additional related services as requested by Company from time to time
Requirements:
* Male / Female
* University degree in Accounting with at least 5 - 8 years in similar experience
* High level of integrity, honesty, hard working, accuracy, willing to learn with hands on personality
* Hold certificate of tax courses (Brevet A&B) is an advantage
* Reasonably fluent in English, both oral and written
* Good computer skills (MS Excel & Word), experience in using Accounting Software (Navision) and Tax Software (eSPT) is an advantage
II. GUEST SERVICES SUPERVISOR
REPORTS TO: HOTEL MANAGER
DEPARTMENT: HOTEL OPERATIONS
Responsibilities:
* Maintain courteous guest service and respond promptly to guest questions, complaints and/or requests.
* Respond to guests' special requests, needs, problems, issues, and concerns to ensure optimal level of guest satisfaction and repeat business.
* Train, motivate, supervise, coach, develop, empower and discipline all employees.
* Provide constant feedback to Hotel Manager on GSE performance.
* Complete and distribute all required reports.
* Maintain the methods and procedures used by employees for compliance with the standard operating procedures.
* Assist in preparation of payroll documents.
* Preparation of weekly staff roster.
* Assist in maintaining personnel files and records in compliance with labor laws.
* Authorize paid outs as per established procedure. Ensure proper back up documents are attached. Review and authorize all corrections, adjustments and deletions.
* Review the Daily Night Audit for accuracy.
* Review Daily Cash Drop with Settlement Reports. Make bank deposit daily.
* Review Daily Occupancy Report to ensure accuracy.
* Perform a random daily inspection of guest room.
* Inspect lobby area, general hotel areas and surrounding hotels areas.
* Monitor and control inventories for operating equipment, linen and uniform to ensure par stocks are maintained and costs are controlled.
* Maintain appropriate standards of dress, hygiene, uniforms, appearance and conduct of all employees.
* Supervise outside contractors/vendors, café operators and convenience store to ensure operational compliance and provide constant feedback to Hotel Manager.
* Implement and control departmental procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests.
* Ensure the property is in compliance with all health, fire/safety and local municipal regulations.
* Perform other tasks deemed necessary for the smooth operations of the hotel or instructed by the Hotel Manager.
Requirements:
* Self confident and an ability to interact with all types of people.
* Candidate should have a good command of English and Bahasa Indonesia.
* Must be ambitious, service oriented, a go getter and a strong desire to succeed.
* Build and maintain relationships with internal and external customers.
* Understands and anticipates guests' needs; take action to address guests' needs, and strives to exceed guests' expectations.
* Attend all meetings and events as required by the company.
Experience:
* Minimum of 3 years experience in a retail/store operations position leading and managing a group of front line staff.
Education:
* Preferably a Degree/ Diploma in any field.
III. GUEST SERVICES EXECUTIVE
REPORTS TO: HOTEL MANAGER
LIAISE WITH: HOUSEKEEPING, MAINTENANCE AND SECURITY PERSONNEL
Responsibilities:
* Makes daily reservation count for arrivals and departures to direct actions in selling rooms.
* Registers all incoming guests, making sure all pertinent information is obtained, identification checked, confirmation sheet is printed and signed by the guest.
* Accepts and post payments on guest accounts for keycard and other misc charges.
* Prepares daily reports; eg Housekeeping, Check-In, Check-Out, etc.
* Coordinates with Housekeeping Team to inform them on rooms to be cleaned upon check out.
* Provides assistance and information to all guests in a courteous and informative manner.
* Checks the Housekeeping Report against current bucket to ensure that they coincide regarding room occupancy.
* Maintains a high level of product knowledge of the hotel, the company and the local area.
* Any other task so instructed by the Hotel Manager or Management.
Skills / Requirements:
* Self confident and an ability to interact with all types of people.
* Customer service-oriented and team player with ability to communicate effectively.
* Candidate should have a good command of English and Bahasa Indonesia.
* Must be ambitious, a go getter and thinks 'out-of-the box'.
* Able to multitask and work independently with minimum supervision.
* Honest, Reliable, Efficient and Professional at all times.
* Fun, Friendly and Humble with a Cheerful attitude.
* Excellent knowledge of MS Word and Excel.
Education:
* SMU / Diploma in any field.
IV. MAINTENANCE SUPERVISOR
REPORTS TO: HOTEL MANAGER
LIAISE WITH: HOUSEKEEPING, GUEST SERVICES AND SECURITY PERSONNEL
Responsibilities:
* Lead and supervise maintenance contractors/vendors to carry out routine housekeeping of A/C, AHU and fire systems/equipments, light fittings and electrical switchboards etc. to maintain its proper function in a safe manner.
* Ensure that all safety regulations are adhered to as stipulated by the relevant authorities.
* Conduct corrective service and repair / restoration works where and when necessary.
* Schedule and oversee regular inspections and contract servicing to ensure the working conditions of all equipment.
* Manage an inventory record of parts and supplies, tools and equipments.
* Perform general maintenance work.
* Operates and perform periodical checks on the maintenance equipment, water pressure, generator set etc.
* Highlight on any other matters that needs future upgrading work.
* Perform other duties from the norm as requested by Hotel Manager.
* Create a periodic maintenance schedule and also design preventive maintenance programs for the property.
Skills / Requirements:
* Able to carry out multitask and work independently with minimum supervision.
* Work in similar field with a minimum of 2 years experience.
* Honest, Reliable, Efficient and Professional at all times.
* A team player and excellent in time management.
* Candidate should have a good command of English and Bahasa Indonesia.
* Those with a Safety Health Officer Qualification will be an added advantage.
Education :
* Minimum Electrician qualification to handle Generator Set or 11KV Sub Station or any related discipline equivalent to a Diploma or Degree in Mechanical / Electrical Engineering.
If you believe that you share the same passion and have the required qualifications, please submit your updated CV with recent photograph to:
indo.recruit@tunehotels.com
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